A match will not connect
無法連線對戰
- Check that both players have a stable internet connection.
- For a private match, confirm both players entered the same four-digit room code.
- Close and reopen the app, then create a new room if the old room has expired.
Player support · 玩家支援
How can we help?
Try the quick fixes below or contact us directly. We reply in English or Traditional Chinese.
先試試下方的常見解決方法，或直接聯絡我們。我們提供英文及繁體中文支援。
Contact
Tell us what happened.
Include your device model, OS version, app version, game mode, and the approximate time the issue happened. Never send passwords or payment details.
請提供裝置型號、系統及 App 版本、遊戲模式與問題發生時間。請勿傳送密碼或付款資料。
Email supportsupport@techbeast.coTap to open your email app
Quick fixes
Back to the table.
常見問題與排解方法
The game has no sound
遊戲沒有聲音
- Turn up media volume and check that Silent Mode is off.
- Tap the music control in the game to make sure audio is enabled.
- Disconnect Bluetooth audio temporarily if sound is playing on another device.
The room code is not accepted
房號無法使用
- Room codes contain four digits only.
- Rooms expire shortly after all activity stops; ask the host to create a fresh room.
- Make sure both players are using the latest available app version.